• Privacy Policy: the information we collect, its use, how we protect children's privacy, and some frequently asked questions
• Credit Card Safeguard: how we protect your orders

Privacy Policy
Our Commitment to Privacy

Fensel's values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Fensel's recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances as described below.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, contact Fensel's customer service via email at info@fensels.com, call us at 1-800-658-3319 or write us at Fensel's Wholesale, Hwy 81 Box 429, Freeman, SD 57029.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

Credit Card Safeguard
Our Security Safeguard

At Fensel's we don't just stand behind our merchandise. We also do our best to provide a safe and convenient online shopping experience.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 1-800-658-3319, fax your order at 1-605-925-4368 or E-mail your order to info@fensels.com. Our Customer Service representatives are standing by to assist you. They'll be happy to take your Fensels.com order in whatever way your are comfortable.

Credit Card Safety
Protecting the safety of your credit card information is important to us.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.

SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

What about my bank or credit card company?
Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well.

Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.